We went to Country Nissan to see a Mustang Convertible that was advertised on their website. The car looked very promising according to the ad but we were a little skeptical as we just had a bad experience with another dealership on a similar Mustang. When we arrived at Country Nissan we were pleasantly surprised to find the car as described with a single owner and very well taken care of. The entire staff was very accommodating to my wife and I as we negotiated the purchase of our new car, they even arranged for a driver come to my home so I could get the car before the weekend!

When my wife became handicap over three years ago, we found ourselves unable to participate in many of the car events that we enjoyed so much. The Mustang convertible makes it possible for us to get back on the road together side by side. I owe a lot of thanks to everyone at Country Nissan for making our car purchasing experience a pleasurable one and for helping my wife and I enjoy our first car ride together in over three years and we did it in our new Mustang.

I just wanted to thank you and the rest of your staff for helping us purchase the 2006 Mustang Convertible. I took my wife out Saturday and for the first time in over 3 years she went for a ride and it wasn't in a handicap van. Be sure to thank Holly and Rachel for us for all their help.

John and Starr F.
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Carla: Your staff, especially RICHIE MCBROOM, is outstanding with their customer service. Richie is awesome, very responsive, and extremely attentive. I met others of your staff today and everyone is great, polite, attentive, and very helpful. I'm starting to believe they may have been able to pull off a miracle, get me into a Versa while taking care of everything with my trade, and not making me feel like a 'loser' (believe me, I KNOW I have some tough issues that they had to deal with). Even if, for some reason, it doesn't work out, I have to say your staff has been exemplary in their care of me. I am so impressed which is rare for me and car dealerships. You certainly have a gem in Richie! Your financing manager is also a miracle worker. I cannot thank everyone enough for the positive experience I had there today, and this past week corresponding with Richie via email. I know I kept them too long after closing, but not one complaint, nor did I feel rushed. EVERYONE I met was great, even though I can't remember all their names, Jim, Richie, your financing mgr, the gentleman that looked at my trade, everyone I met impressed me. I had to let you know what a wonderful staff you have at Country Nissan.

Cynthia S.

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Country Nissan made buying a new car a pleasure, from Richie on the website to John Potter and especially Dave Curtis they were all great. Country Nissan has my future business.

James B.
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Just wanted to let Mickenzie, her superiors, and any potential Country Nissan customers know what a great experience I had when I visited the dealership to learn more about the Murano. Mickenzie answered all my questions, gave me a lot of useful information, took me for a test drive, and best of all, she was not the least bit aggressive or pushy in her manner! She appreciated and respected the fact that I was not ready to buy the car that day, and because she did so, when that day comes, I'm very inclined to give her the sale! Thanks, Mickenzie. See you before too long,

Marjory G.

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Several years ago my wife and I were looking for new vehicles and the salesman we had dealt with for almost 20 years had retired. I was in the market for a pickup truck and, after a great deal of research, decided on a Nissan Frontier. I went to every Nissan Dealer within 100 miles of our home and then went to Country Nissan and met David Curtis. Dave made me feel relaxed and had a thorough knowledge of his products. He is polite, professional and genuinely concerned about getting customers the right vehicle for them at the best possible price. In fact the entire staff is easy to talk to and the atmosphere is relaxed and a pleasure to be in. We have sent quite a few friends and family members to Dave and all of them, without exception, have said the same thing whether or not they bought a vehicle, but most of them have. Last week I bought another truck from Dave and the folks in Hadley and the experience was the same. It also doesn't hurt that the prices are great and the staff helps in every way possible to make certain you get the best possible vehicle for the money. I'm so confident in Dave and Country Nissan that I didn't look anywhere else. My wife likes to say that Dave is now "our car guy" just like the man who retired was. I have no reservations at all referring anyone to Dave and the folks at Country Nissan and look forward to a long, mutually beneficial relationship.

Walter D.

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These folks are all very honest, straight forward and are willing to go an extra distance to please the customer. We had worked out a deal over the phone and upon arriving they honored the deal without throwing to much hokey pokey business at us. There selection is better than some of the bigger Nissan dealerships and they are not a high pressure dealership that will put you in a headlock and force you to say "uncle" just to let you go and then put you in a half-nelson.

Richie (the internet guy) did a nice job keeping in contact and working out a deal over the phone and Dave (our salesman) was an easy going low pressure salesman that did a really great job finding just what we needed (you got us a long bed man!). Even the paperwork was quick and to the point without any trickery and no pressure. Buying a new car is tough... but to make it a little more pleasurable, Country Nissan is a good bet.

Cheers, Chris

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My husband and I had very pleasant experience shopping and purchasing a car from Country Nissan. We visited many dealerships and all but Country Nissan were overbearing, pressuring and in some cases insulting. Rather than trying to fulfill our desire for the vehicle of our choice, they attempted to to schmooze us to another vehicle or insult our decisions not to buy from them.

Country Nissan was friendly, low key, asked all the right questions, put us in the vehicle we chose, allowed us to take it to our mechanic before we bought, gave us our price all with no pressure. Thank You Country Nissan!!

Debra T.

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Dave - Just a note of thanks and appreciation for all your help in the purchase of my new car. Thank you for taking the time to look out for my best interest. Not only are you an outstanding salesman with a great personality you are definitely an asset to your profession.

Thanks Again Donna C.
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The purchase of a new vehicle can be a very stressful experience. This buying experience was enjoyable as it should be. David Curtis made the process straight forward. I was not pressured by David and was allowed to precede at my own pace in my evaluation of my new car. I left the negotiation feeling satisfied that I received a great deal. The financial process is yet another area that can leave you feeling overwhelmed. Mark Bousequet was very patient and spent all the time I needed to be comfortable with how the final numbers added up. My 370Z was waiting for me looking beautiful when I picked it up. David introduced me to Jerry Donah in service where I was given service advice. Lastly I met Richie McBroom who promptly answered my initial e-mail request. I left the dealership very happy with my purchase and confident in referring others to Country Nissan in Hadley, Ma

Stan D.
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The sales persons were very professional, respectful and polite. Based on my experiences at your dealership, I will be delighted to sent others to your facility. Sincerely, Dr. H. Jordan

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Country Nissan has the friendliest sales personnel, mechanics and shop people in the business. They always let you know about a problem and explain it to you so you understand it and can make a informed decision on whether or not to perform such repairs. I would HIGHLY recommend anyone bring their Nissan for service at Country Nissan!!
Mathew

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Friendly, courteous and FAST service. Thanks!
Sherril

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"Your quality service and focus on customer satisfaction is exceptional! I truly recommend that you purchase a vehicle from Country Nissan. Good reputable company through and through!"
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David-

   Thank you very much with our purchase of our Nissan Altima Hybrid. I LOVE my new car. You made the buying process simple and I felt like I got a great deal on a great car. It was the first time I got a new car without seeing it first. Every time I drive my car-I know it was the car for me and my family and you helped make it happen.

Thanks very much! Hope you have a wonderful and prosperous 2010.

Desiree Joy

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Alan-

    I want to say thank you for really working with my Dad and me to make it possible for us to be able to trade the car in. We had gone to other dealers who were not honest and who also turned us away. Not your team-you all worked so hard and were honest. We appreciate all that you have done and I love the new car, it is beautiful, and economical.

   You should be proud of your team at Country Nissan, they are all pleasant, welcoming, caring and honest.

Sincerely
BrendaLee M.

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I am proud to give Country Nissan the highest possible recommendation.
 
As a single woman I couldn't find a dealership I could trust to give me value for my  dollar, but also the confidence that I'm not being taken advantage.  Carla Cosenzi and Country Nissan not only sold me a BEAUTFUL Nissan Murano (in excellent condition) but at a very fair price.  They also went the extra mile with my financing and accomplished this (at a great rate) at a time when auto financing was at a stand still.  As for customer service, it's top notch.  They not only followed up with me right after the sale, they still keep in touch almost a year later to make sure I'm happy with my purchase. And their service department is great.
 
I recommend them to family and friends confident in the knowledge they will receive top quality vehicles and service they can trust.
 
If you're tired of "buy and good-bye" dealerships, then go to Country Nissan.   They are my dealership for life.
 
Kathleen M.

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To the Folks at Country Nissan

     I would like to thank all of you for making my car buying experience a genuinely pleasurable one. There was not a trace of the stereotypical oiliness or high-pressured salesmanship that one expects under the circumstances. Our salesman, new to the job, had a ready smile, fielded our questions honestly, and what he didn't know he found out. Negotiations involving the Sales Manager, John Potter, were straight forward, direct, and stress-free. Mark Bousquet, the business manager, closed the the deal with humor and professionalism.

Thank you again,
Ronald M.

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Carla,

   I wanted to thank you for the amazing service that Country Nissan provided me. The salespeople were very helpful and courteous. They even drove all the way to New York to deliver the car to my office. I would recommend your dealership to everyone because it was convenient and a pleasure to do business with.

Sincerely,
Sezen B.

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One in a Million

I didn't buy a car recently but have purchased many through the years from David Curtis. I called him for a service question and he gave me good advice no to go ahead and spend unnecessary money on my car. I enjoy doing business with him and the dealership. I'll buy my next car from him, and recommend you giving him a chance. He gave me his cell number and asked to call him any time. He said to pass it along to anyone...ok I thought...hope you are ok with this David, 413-834-1622.

Mary in Greenfield

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Dear Carla,

      I just wanted to let you know that my daughter, Joanne and I had a wonderful experience today at Country Nissan. He was a very patient sales person and is so knowledgeable about the many vehicles he let Joanne test drive today! We never felt rushed or uncomfortable with him, and we appreciated his helpful advice. He is an amazing sales person and I will recommend him to anyone that I know who is looking for a new car.
      Thank you for arranging for Joanne to have the great experience that she had today at your dealership. We hope to see you soon.

Sincerely
Debbi Bellrandi-Brignoli

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Country Nissan,

   Thanks so much for your water and air station along the bike path! It came in very handy last week when I was in need of both.

Sincerely,
    Thom Cassotta

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Great Experience!