Customer Testimonials near Northampton MA
We bought a 2017 Ford edge and had some issues originally, but Julia stepped in and she is a true rockstar. If it wasn’t for her and Jason, the general manager and Richard the finance manager this deal could’ve gone sideways fast. My daughter loves her car and the dealership bent over backwards to help her get it corrected and fixed up right.
Ray at Country Nissan was amazing. After calling a few dealers who attempted to lowball me on my trade, Ray gave me a fair price and paid my infinity off super quick. We love our new Pathfinder. It fits our family perfectly ..... My brother has dealt with Country Nissan for a decade and bought 4 cars from them. He highly recommend them despite the long-ish drive and now I see why. No sleezball dealership tactics. Great, honest deals and very accomodating staff. Cant say enough great things about Ray!!!
Nice clean atmosphere, very friendly people, you made buying a vehicle easy. Nice job folks.
Love to get back anytime
Over the last 15 years, I’ve purchased five vehicles, and my husband has purchased five as well, from Country Nissan, and we continue to appreciate the consistency and genuine care that define this dealership. The showroom may be small and quaint, but that’s part of its charm, it feels personal, calm, and never overwhelming. You’re greeted right away, and there’s a genuine sense that customers are noticed and valued.
There’s a steady, trustworthy presence in the leadership team that sets the tone throughout the dealership. The staff is attentive without hovering, and everything moves at an ... Read More DealerRater - Mar 20, 2026
My wife and I have been doing business with Country Nissan since 2011, and today we picked up our 10th vehicle, a new Murano. That kind of long-term loyalty only happens when a dealership consistently earns your trust, and they’ve done exactly that for us. Even after all these years, the experience remains just as easy and comfortable as ever.
Shane was wonderful to work with, patient, knowledgeable, and never rushed. He’s the kind of salesperson who makes the entire process feel simple. When the exact color we wanted wasn’t available, the Sales Manager immediately located one at ... Read More Google - Mar 19, 2026
I had a bit of snafu with warranty work but Nissan made it right and heather is great! Third truck I have bought from country Nissan and I will get my fourth from there also.
Vehicle was exactly what we needed. Staff was very good. Did a great job of finding good financing for us. Our sales person was very helpful getting the purchase done and helped getting the electronics squared away
Service was great. They were able to fit me in and get it fixed next day.
I have been doing business with Country Nissan for almost 20 years, they are a top notch dealership!
After nine vehicles with Country Nissan, my husband and I continue to appreciate the consistency and genuine care that define this dealership. The showroom may be small and quaint, but that’s part of its charm; it feels personal, calm, and never overwhelming. You’re greeted right away, and there’s a genuine sense that customers are noticed and valued.
There’s a steady, trustworthy presence in the leadership team that sets the tone throughout the dealership. The staff was attentive without hovering, and everything moved at an easy, comfortable pace. Shane made the Murano test drive especially enjoyable; he ... Read More Google - Feb 27, 2026
I went there for a battery problem, coffee was good.
Our experience with Country Nissan was 100% satisfactory. Angel was our sales associate and he was extremely professional and efficient. He went out of his way to send multiple videos of the car and updated us each step of the process. The business manager, Richard, was very efficient and pleasant to deal with as well. We purchased from another state and Angel and Mike (the driver for delivery) made a complicated and nerve wrecking situation at the DMV tolerable. All around a great experience.
We ended up choosing another vehicle but I must mention that Jack was absolutely wonderful!
Had a great experience with Steve at Country Nissan when I purchased my 2025 Sentra S.
Shannon is amazing to deal with. She went out of her way to help me and make me try to relax in an awful situation
Good service and the people make the difference
Excellent service. Thanks Carlos Rivera and staff.
I would very happy with the service I received. It was quick and friendly.
Go here. Bought a 2025 Rogue Rock Creek.
Last week. No exception, from Shane: clear, smart, easy communication, to Xavier, to a person—no BS, no twists, no blind spots, yes—kind. I never leave reviews. I’ve never bought $50 of awesome baked goods, for a car dealership! If you’re looking for a Nissan now, before the new year, go! I’m not a shill, or anybody’s patsie, or anybody’s influencer. Genuinely impressed by a group of genuine people who know people and cars. For as long as I drive a Nissan, and this is my third (Fontier, ... Read More Google - Dec 21, 2025
I want to thank the staff, especially Steve Rivard. All of you went above and beyond the call of duty to get me into a vehicle that was safe. It was a challenging situation because of the situation I was in, but they did everything and more to make it happen. I respect the fact that they were not only professional. They were compassionate and empathetic to my situation.. I’ve Utmost respect for everyone that made this happen. They kept their word on every aspect of the process. My sincerest appreciation to all of you.
I really enjoyed my first visit to Country Nissan. Great service and parts team. Answered all my questions and checked all my boxes on first oil change and tire rotation. Highly recommend them! Not sure why there are poor reviews as I thought the service and parts team was sharp, courteous and accommodating to me and I have high expectations as a car enthusiast. I've experienced some poor Nissan dealerships and this certainly was a great experience
Went in for oil change it was done in a timely manner
I recently purchased a Rock Creek from Shane at the Nissan dealership in Hadley, Massachusetts, and found the process to be exceptionally smooth, straightforward, and free of stress. The entire team involved in the process demonstrated a high level of expertise and provided outstanding support. I highly recommend visiting this dealership for any future automotive needs, and I would confidently refer friends, family, and colleagues to Shane, who exemplifies the ideal car-buying experience.
Kudos to Jack, Jason, Rich, and the whole team at Country Nissan! You guys made it a great experience.
I went in to get my car serviced and decided to ask about some of the vehicles in the lot. I was greeted by Shane Leehim and Jason Wright who worked their hardest to get me the best deal. Ultimately, I did not end up buying a new vehicle but I wanted to give some praise to this team for being so friendly, respectful, and professional. I’ve never been treated so pleasantly at a dealership before. I would highly recommend meeting with Shane for any vehicle you’re interested here. Him and his team will give you the best ... Read More Google - Oct 16, 2025
The staff at this location are absolutely amazing! So professional, knowledgeable and realistic. I recently got my Nissan Rogue there, love it and have had no issues. I recommend this place to anyone looking for a reliable car and especially recommend Shane!
In for a factory recall
Working with Shane was a great experience. He was very knowledgeable about the car and very informative about the buying process. I purchased across state lines, and Shane took care of several added, related details. He was very friendly and helpful and texted after the purchase to see how I liked the car and to answer any questions.
Carla is an accomplished businesswoman whose leadership and vision set the standard for success for anyone in the auto business and more importantly, women in business!
It was fine. Only got windshield wipers.
Everyone was friendly, helpful, and very easy to work with. We highly recommend working with Shane!
Shane Leehim is very professional and nice! he explained and go through everything, very considerate and thoughtful!
Angel Rodriguez helped me with the purchase of my new car I picked up my car from the dealership yesterday. Angel was amazing salesman went over and beyond to make sure everything went smoothly yesterday highly recommend a 5 star ⭐️ salesman Country Nissan is the go to place to purchase your vehicle. Everyone is Amazing! Thank you all so much! Laurie Lombardi
Angel is a very knowledgeable salesman, explained everything very well and was extremely helpful and understanding throughout the entire process.
Angel was such a pleasure to work with all around, made my experience the best
Dishonest employees. They did not honor my warranty which was still valid. Horrible. STAY AWAY.
Angel was very helpful and knowledgeable during our test drive, despite not buying angel was very good with following up and understanding me and my needs.
Angel was a fantastic help in helping buy a new car. Superb customer service all around.
Everybody that we encountered was friendly and helpful. There was no pressure and all options available were presented to us. A very quick and seamless transaction with no runaround. We were given a fair trade in value and fair price for the new (To us) vehicle.
It was wonderful to work with Angel and Country Nissan. They made the process so smooth!
I recently purchased a 2024 Nissan Versa from Country Nissan and had a fantastic experience. I want to extend my heartfelt gratitude to my salesman Angel for his outstanding service. Angel was incredibly knowledgeable, patient, and went above and beyond to ensure I found the perfect car. He made the entire process smooth and stress-free.
Had a great buying experience at Country Nissan especially with Abraham Cruz , he helped me pick the Rogue. He really listened to me and that made me feel good about buying a car there. If you need to buy a car or truck ask for Abraham Cruz it will be a worry free transaction. Thank you Abraham for a job well done.
Rob was outstanding and I highly Recommend his abilities and professionalism. More so, Rob was direct, honest and to the point which I truly appreciated when it comes to the Car buying process and industry in general. I found that he truly looked out for our interests in helping us through our sales process and I cannot highly recommend him enough! Thank you Country Nissan and Overall Rob and your work Ethic.
Country Nissan handled the entire transaction in a courteous and professional manner. They gave me a fair value for my Volvo xc 40 and followed up to take care of all the details. Rob was especially helpful and respectful. I strongly recommend them for selling your car. Ask for Rob and he will treat you right.
Country Nissan is a clean and welcome environment full of people who are helpful and kind.
I was able to get much more money for my old Rogue working with Rob Winslow at Country Nissan. He was able to walk me through the process in a kind and professional manner. I felt comfortable and confident when it came time to sell my vehicle. I walked away feeling good about the money I received for my car. I will be sending everyone that is wanting to sell their vehicle to Rob. I trust that he will be fair and it’s clear he is exceptional at what he does- both in the car business and in the ... Read More DealerRater - Aug 4, 2024
I have been buying cars for over 20 years and I have to say that bond was by far the best sales person that I’ve ever had the pleasure of working with. Highly recommend.
Rob was amazing from our first meeting to our last transaction Stayed in touch but no pressure Very personable If he was a salesperson I would definitely recommend him
Worst. Experience. Ever. Disorganized, lying, thieves. Will NEVER go back. Save yourself, go elsewhere. Any where.
Not even a one star. I was talking to Jason through text and i filled out credit application everything went good, he told me he works with bad credit, repos, everything for me to get a new car. Filled out application he told me I got a approval through a bank and I just needed to come down to land on a vehicle, so I went down after driving 2 hours to get there, to sign paper work everything, and I showed up there for them telling me I needed money down and a co signer nothing what Jason has told ... Read More DealerRater - Jul 9, 2024
I recently called the dealership and spoke with Jason and told him I would like to come and see a car posted on their website, he assured me it was on the lot. When I arrived he told me the price posted on their website was not accurate as the car had not been certified by Nissan and then it would be more money.
He then tried to show me two other cars. One of the cars had to be returned to the lot as a salesman had left in it to go home for an errand. When he brought ... Read More DealerRater - May 8, 2024
Jea Jensen in sales did a great job selling me my new Infiniti! TY Jea!
On December 22nd I came into the store after talking to Jason over the phone regarding a 2021 Nissan Rogue Sport. I ended up having Rodd as a dealer. At the time, I had funding from UMass Five College but had been pre-approved through Nissan. I signed paperwork and called my insurance with Rodd and the sales manager. The car was to be delivered the following week but there was a delay with the title, so it was delivered with dealer plates and the promise that the title would be in “any day now”. The UMass Five ended up being different ... Read More DealerRater - Feb 6, 2024
When Kyle is repairing your car, you can relax, knowing that you are dealing with a professional
Brandon thank you for all your help and your patience. I know I wanted to see a lot of cars but you helped me figure out what best suited my needs. See you for my next lease!
Brandon aka keith sweat! Thank you for helping me into this car. Ill send everyone i know looking for a car, to you. Way more fun than you shoiod have at a dealership. Thank you so much!
I heard a lot of great things about this guy Brandon so I wanted to to come here since my last experience was terrible. Gave them a chance and he did not disappoint. Thank you for the knowledge, respect and of course finding the right car!
In hopes to buy out my lease, your salesman Brandon did everything in his power to convince me that wasn’t ideal. This should’ve been my first sign to walk out, but I didn’t. I got put into a 2020 Rogue Sport with way less features than my other Rogue had, and my payments were only $50 less than my lease. According to your General Salesman Robbie, I didn’t fight it. No I didn’t “fight” it, but I did question why the monthly payment was still so high, and I clearly wasn’t happy.
I was told to ... Read More DealerRater - Aug 7, 2023
Very grateful for the hard work to get my payment to the right number to allow me to purchase this new sentra. Thank you Brandon and Alex for all your help!
Sadly another car so soon because an accident but just as expected Brandon was at Country Nissan to guide me successfully to another Nissan. Thank for all your help again.
Thanks you to Country Nissan and Brandon I’m now apart of the Nissan family! Excited about my new Frontier. See you for the first detail.
Brandon did an amazing job finding a great car at an amazing price! Worth of some nice words. Thanks again!
Brandon was amazing I really appreciate all your help. If I need another car soon or if I know someone one that needs a car I’ll send them your way.
After seeing all the reviews for you Brandon and now actually working with you. Makes sense why people like you some much, you are very personable. We appreciate you not being pushy. Our daughter will be here next month to upgrade hers.
We did it, even being flipped in my current car, Brandon and the team at Country Nissan did very good. You have certainly earned my future business!
Well Brandon, you said it when I stepped inside the dealership. "Welcome to the Nissan family' and with excitement, I must say glad to be apart of it. Thanks for all your help.
Well Brandon, you said it when I stepped inside the dealership. "Welcome to the Nissan family' and with excitement, I must say glad to be apart of it. Thanks for all your help.
Love, love, love our new Rogue. Brandon, you knew what you were doing when you pulled up the red one. Thank you so much for finding the right one for us.
Brandon was very helpful and listened to my needs and showed me what exactly what i wanted. Unfortunately I did not purchase but he had met my needs.
Helpful, professional, and knowledgeable salesman. He had our families best interest in mind and helped us find the perfect fit. Thanks Brandon!!
Thanks to Brandon I am a part of the Nissan family now lol thank you so much for helping me ick my car never would look at another brand again
Brandon was very professional and dedicated to getting me into the perfect. I would recommend him to everybody.
Brandon helped us very well and new to Nissan. Thank you for everything. My brother is coming to see thanks
This may have the my smoothest transaction,yet, since I've been purchasing cars. Brandon I must say, quick and effiecient, nicely done.
I am now the 5th person in my family to have come purchase from the tommycar auto group and once again another amazing salesperson helped us. Brandon it was an absolute pleasure working with you! Till next time sir… can’t wait for the laughs.
It doesn’t take many words to explain the amazing job Brandon and the team at Country Nissan did for my daughter. First time for everything. Once I hated car salespeople, now I adore mine!
First time for eveeything! Brandon saud he would get me in the Nissan famiky and he did for a great price! Ghank you again fot all your hard work.
Madyson provided a great buyer experience! We felt absolutely no pressure to make a decision and she was very transparent in all aspects of our dealings, which hasn't always been the case with other sales reps. in my experience. If your looking for a straightforward, no-nonsense salesperson, Madyson is a great choice!
Brandon provided awesome service helping me find the perfect vehicle. He’s was very efficient and honest. I felt very comfortable working with him. Very much appreciated! Thank you.
I did not think I would like a Nissan but the Altima has changed my mind. And of course Brandon too, great salesman!
Brandon did such a great job helping us find the perfect rogue! Thanks for everything Country Nissan.
Brandon did an amazing job finding the perfect vehicle for me im tall but dont live large vehicles. Tried a couple that both fit the bill, 2nd one fit like a glove.
Big thanks to Brandon and the Country Nisan teaming for helping my daughter and I purchase newer vehicles! We will be back or sending people your way.
I appreciate everyone at Nissan for their help in finding my car. You’re all very professional. Also, thank you Brandon for going above and beyond.
Thank you Brandon for getting me into my new car with little to no complications.
I’ve been looking for a new car for a while and it was becoming difficult to find the one I want. I appreciate Brandon helping me to find that car.
I want to thank Tommy Cosenzi, Brendon Roux and Ryan Nelson for a quick resolution to my problem. Given the particular needs of my situation, Ryan was quite helpful in that he carefully listened to my requirements and enlisted the right people in a way as to not duplicate effort. I would also like to give a shout out to Brendon who did the research necessary to help me out. Without this, it would have been rather difficult to take care of my needs quickly. I would like to personally thank and applaud Tommy for having a great crew who ... Read More DealerRater - Dec 16, 2022
Brandon did a great job pairing my needs with the right vehicle and a payment i could afford. Thanks to your good listening i dont have to shop all over the place. See you again in a few months for a new car for the wife.
2nd car this year, this time for the youngest child. Once again another great experiencd from Brandon. Officially our car guy!
Country Nissan is one of the few dealerships where I have had a great experience. Brandon and the staff were a pleasant to work with and I love my new car.
Brandon was professional and polite. His knowledge was better than 5 previous dealers and we appreciate all his help.
The car shopping process is very tedious, but Brandon made it smooth and simple. He did great work getting me the car I want. Will recommend and be back for my next car purchase.